PRIVACY STATEMENT

Andy Harmer Consulting Limited cares about your privacy. This privacy notice explains what information we hold and why, what we do with the information, and how you can contact us for further information.

Our contact details

If you have any questions about how we use your personal data or would like to exercise your rights as a data subject, you can contact us as follows:

  • By post: Data Protection Officer, Andy Harmer Consulting Ltd, 3 Sunnyside, Haverflatts Lane, Milnthorpe, Cumbria, LA7 7PS
  • By e-mail: admin@andyharmerconsulting.co.uk
  • By Phone: +44 7773 355013
  • Web address: www.andyharmerconsulting.co.uk/contact

Company number: 12295068

Information we hold

We collect and process the following information:

  • Your contact details, business and financial information
  • Information generated through working with us (e.g., business context, details of work undertaken, evaluation data)
  • Participant data for those taking part in our organisation and leadership development programmes
  • Sensitive personal data. We will collect this information only where it is required to ensure our activities are safe and accessible

How we obtain the information

The personal information we process is provided to us, directly by you:

  • In correspondence and during telephone and face-to-face conversations
  • By completing a participant details form
  • During coaching sessions, group activities or in response to surveys and evaluations
  • Through our website contact page
  • Through our social media channels, where we are permitted to do so for legitimate purposes, or you have provided consent

The information may be collected or generated before, during and after you work with us.

Lawful basis for processing your personal data

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing your personal data are as follows:

  • Contact details of existing clients, suppliers, providers, and non-corporate subscribers. Legal basis: Legitimate interests
  • Participant information and special category data, contact details of new customers. Legal basis: Consent. You can remove your consent at any time by contacting admin@andyharmerconsulting.co.uk
  • Participant information shared with emergency responders to protect or save life. Legal basis: Vital interests
  • Business information and context. Legal basis: To enter or fulfil a contract
  • Financial information and information requested by law enforcement authorities. Legal basis: Legal obligation

What we do with the information

We use the information that you have provided to:

  • Maintain contact with suppliers, providers, clients, and participants to support the commissioning, development and delivery of our consulting services and organisation and leadership development programmes
  • To understand the needs of our clients and make our programmes accessible and safe
  • To run our business and maintain financial and legal records

We may share this information with:

  • Employees and associates of Andy Harmer Consulting Limited
  • With your organisation. We will not share information without your prior consent
  • Suppliers who provide financial, legal, and administrative support to our business
  • Accommodation and activity providers, where this is necessary to make our activities safe and accessible
  • Emergency responders, where this is necessary to protect or save life
  • Law enforcement authorities, where we are required to do so

We will not share information about you with third parties for marketing purposes. Information about the use of our website may be shared with third-party providers to provide data on how the website is used and to improve the user’s experience. More information can be found in our cookie policy.

International transfers of personal data

We will usually process your personal data within the UK but, for international programmes, your data may be transferred outside the country where you are located, including countries outside the European Economic Area (EEA). In these instances, we will transfer your data only to a recipient located in a country that provides an adequate level of protection for your personal data or under a contract with the recipient of the data, which means the recipient must protect the data to the same standards as required within the EEA.

How we store your information

Electronic information is stored on secure IT systems, and we use physical and electronic measures to prevent unauthorised access to, use or disclosure of your personal information.

We will retain your personal data for a maximum of seven years from the date our service to you ends. Where we can, we will delete your personal data as soon as it is no longer required for the purpose for which it was collected. We will undertake checks and delete data from our records on an annual basis.

Employees of Andy Harmer Consulting Limited receive information governance training and are required to follow our data privacy and retention policy.

Your data protection rights

Under data protection law, you have rights, including:

  • Your right of access – the right to ask us for copies of your personal information
  • Your right to rectification – the right to ask us to rectify information you think is inaccurate or incomplete
  • Your right to erasure – the right to ask us to erase your personal information in certain circumstances
  • Your right to restriction of processing – the right to ask us to restrict the processing of your information in certain circumstances
  • Your right to object to processing – the right to object to the processing of your personal data in certain circumstances
  • Your right to data portability – the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us at admin@andyharmerconsulting.co.uk if you wish to make a request.

Changes to this privacy statement

This policy was last updated on 11th October 2021. You are advised to check it occasionally, as it may be updated as the need arises.

How to complain

If you wish to make a complaint, you can contact us as follows:

  • By post: Data Protection Officer, Andy Harmer Consulting Ltd, 3 Sunnyside, Haverflatts Lane, Milnthorpe, Cumbria, LA7 7PS
  • By e-mail: admin@andyharmerconsulting.co.uk
  • By Phone: +44 7773 355013
  • Web address: www.andyharmerconsulting.co.uk/contact

Company number: 12295068

You can also complain to the Information Commissioner’s Office if you are unhappy with how we have used your data: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Helpline number: 0303 123 1113